Fedora 20 Why do I get asked to install software "already installed"?

asked 2014-02-25 10:54:40 -0600

Harry Weston gravatar image

updated 2014-09-28 13:10:41 -0600

mether gravatar image

I have a new computer with Fedora 20 installed by the vendor. I have tried to play a video, told to install "flash", gave up on that. Now I want to listen to a BBC R4 item, but again get "you need to install Flash Player to view this content". When I attempt to do so I get "already installed". and still the same message again for the broadcast. Please how do I get out of this impasse?

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