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GNOME-Software checks and downloads updates in the background and only displays them as a notification and in the Updates tab after downloading them all.

Restart the system and leave it alone without manual checking for a day, then I'm confident you'll receive the notification. If you want to use yum update though it won't do any harm.

PS. Your question duplicates 2 already in the front page of Ask Fedora. https://ask.fedoraproject.org/question/39265/gnome-software-update-non-functional/ https://ask.fedoraproject.org/question/38951/why-is-gnome-tool-software-not-updating/