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Nylas Mail installed but wont load

asked 2017-08-12 17:49:50 -0500

j_n_ca gravatar image

I saw a similar post recently regarding this issue Here . Searched fedoraproject.org but didn't see a similar issue. Have tried to install Nylas Mail through CL and after downloading the RPM. No errors when installing. Gnome Search shows application. When selected to open (through GUI and CL) nothing happens. Running 26 and dnf shows no updates available.

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Did you see any errors when trying to run nylas-mail from the command line? If so, please post them. I just tried installing Nylas Mail and running from both the Gnome Activities menus and from the command line under Fedora 26 and it doesn't seem to have any problems for me. I also have SELinux in Enforcing mode, so that doesn't seem to be special. As an Electron application, it appears to have very few Fedora dependencies (libgnome-keyring and rpmlib). You might remove the RPM and install the latest from the website.

psg_nm gravatar imagepsg_nm ( 2017-08-12 22:27:14 -0500 )edit

No errors, install shows complete. Redownloaded .rpm from Nylas.com and still no joy.

j_n_ca gravatar imagej_n_ca ( 2017-08-13 18:18:10 -0500 )edit

mmm Nylas (N1) is propietary email-client, you have best email clients as thunderbird and others...

davidva gravatar imagedavidva ( 2017-08-14 14:43:08 -0500 )edit

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answered 2017-08-12 18:23:35 -0500

sideburns gravatar image

Welcome to ask.fedora. The only packages that dnf can update/upgrade are those in repos that you've installed. If you install something from github that's not in any current repo, dnf can't do anything about it, including updating or removing. If/when a new version comes out, you'll need to download it and use rpm to upgrade your installation on your own. And, if you need help with it, your best bet is to go back to github and ask there. Sorry, but there's not much we can do for third-party software.

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I think the updates that are being referred to in the question above and the linked post are updates to Fedora itself and not to the Nylas Mail application.

Also, you are correct that dnf is not useful for automatically updating applications that didn't come from a DNF/YUM repository, but it is worth noting that dnf can be used to install and remove standalone RPMs (i.e., RPMs not from a repo). In fact, if you do use dnf instead of just rpm to do the installation it can resolve what dependencies it can from the available repos during installation, which can be very convenient.

psg_nm gravatar imagepsg_nm ( 2017-08-12 22:51:42 -0500 )edit
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answered 2017-08-13 23:33:09 -0500

psg_nm gravatar image

I spun up a clean Fedora 26 VM curious to see if I could recreate the problem. Sure enough, when I installed Nylas Mail in the VM, the software did not start up. When I ran the software on the command line (nylas-mail), I saw the following error: nylas-mail: error while loading shared libraries: libXss.so.1: cannot open shared object file: No such file or directory . I looked up the package on my main Fedora 26 machine (rpm -q -f /usr/lib64/libXss.so.1) and libXss.so.1 is provided by libXScrnSaver. After I ran sudo dnf install libXScrnSaver, Nylas Mail starts.

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Asked: 2017-08-12 17:49:50 -0500

Seen: 103 times

Last updated: Aug 12 '17