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Fedora 26 hangs on Shutdown

asked 2017-10-03 15:46:02 -0600

contra gravatar image

updated 2017-10-06 12:12:13 -0600

Hi guys,

New to Fedora and having an issue with shutdown. My Dell XPS 13 9350 was quick to boot up and power off with windows 10 but hangs on the grey screen with Fedora logo until the battery dies when I shutdown from GUI.

I pressed ESC at this screen after doing some searching online and saw the message "A stop job is running for firewalld - dynamic firewall daemon" followed by a second counter. Reading some other answers on this forum I added the below to /usr/lib/firewalld/services/cockpit.xml

<?xml version="1.0" encoding="utf-8"?>
<service>
  <!-- This is a firewalld service definition for Cockpit -->
  <short>Cockpit</short>
  <description>Cockpit lets you access and configure your server remotely.</description>
  <port protocol="tcp" port="9090"/>
</service>

this stopped the firewall d message and took me directly to another screen with a bunch of messages (same screen as when the stop job timer ran out). Last 20 lines of the journal prior to the previous shutdown attempt:

[~]$ journalctl --since $(journalctl --list-boots | tail -n 2 | head -n 1 | awk '{print $4}') | tail -n 20
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.Documents' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.Nautilus' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.Boxes.SearchProvider' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.Calculator.SearchProvider' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.Calendar' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating service name='org.gnome.clocks' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Activating via systemd: service name='org.gnome.Terminal' unit='gnome-terminal-server.service' requested by ':1.21' (uid=1000 pid=1564 comm="/usr/bin/gnome-shell " label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023")
Oct 04 11:11:17 localhost.localdomain systemd[1439]: Starting GNOME Terminal Server...
Oct 04 11:11:17 localhost.localdomain dbus-daemon[1468]: [session uid=1000 pid=1468] Successfully activated service 'org.gnome.Boxes.SearchProvider'
Oct 04 ...
(more)
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Comments

1

There are different variants of your laptop with different hardware. What's the exact model?

fcomida gravatar imagefcomida ( 2017-10-04 05:25:59 -0600 )edit

It is a 9350, I have added the results of lscpi to the main question. Anything else relevant I should add?

contra gravatar imagecontra ( 2017-10-04 10:48:26 -0600 )edit
1

Share the last 20 lines of the journal prior to the previous shutdown attempt. You can use journalctl --since $(journalctl --list-boots | tail -n 2 | head -n 1 | awk '{print $4}') | tail -n 20 please.

MettaCrawler gravatar imageMettaCrawler ( 2017-10-04 12:55:57 -0600 )edit

Nice, that is much easier than writing out by hand! I will add to main question.

contra gravatar imagecontra ( 2017-10-04 13:12:26 -0600 )edit

Any further information I can provide or things to try to facilitate shutting down without holding the physical power button to turn off each time? I'm curious if this is bad for the hardware?

contra gravatar imagecontra ( 2017-10-05 16:30:09 -0600 )edit

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answered 2017-10-06 13:36:25 -0600

contra gravatar image

The issue has been resolved by doing all updates via the fedora standard GUI "Software" application. I connected the laptop to power and ran the updates and selected restart. Had to manually shut down with power button but when the computer rebooted it updated BIOS and firmware automatically.

I thought my computer was up to date as I had made sure fedora was up to date via command line, but I see understand now the error in this thinking.

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thanks pal for that info

christianbueno gravatar imagechristianbueno ( 2018-01-17 11:36:33 -0600 )edit

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Asked: 2017-10-03 15:46:02 -0600

Seen: 2,817 times

Last updated: Oct 06 '17