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USB drives in Fedora 26 with 4.13 kernel not recognized, device descriptor read/64, error -110

asked 2017-12-06 14:43:43 +0000

robbiethek gravatar image

updated 2017-12-06 14:44:57 +0000

We've tried a few different external USB drives and in the past week they've stopped working. The error I see below from the logs, error -110. This is a HP EliteDesk 800 G2 SFF with BIOS Revision: 2.22 and Firmware Revision: 5.54. I've seen other users in different OS like Ubuntu mention issues with BIOS/UEFI settings. There is a BIOS upgrade to 2.24 available for these units. I've tried using the USB 2 and 3 ports no difference. This SO thread seems to imply that error -110 is related to power exceeded but this is a desktop. Here are some logs around the time of the error and when the USB is inserted.

Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: device descriptor read/64, error -110
Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: New USB device found, idVendor=03f0, idProduct=110c
Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: Product: HP Pocket Media Drive
Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: Manufacturer: Hewlett-Packard
Dec  5 17:25:36 linux-user-117 kernel: usb 1-10: SerialNumber: WDC WD2500     WD-WXC608A12638
Dec  5 17:25:36 linux-user-117 mtp-probe[27646]: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-10"
Dec  5 17:25:36 linux-user-117 mtp-probe[27646]: bus: 1, device: 6 was not an MTP device
Dec  5 17:26:05 linux-user-117 audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Dec  5 17:26:16 linux-user-117 PackageKit[7701]: update-packages transaction /2201_ebaeeadb from uid 5596 finished with success after 117636ms
Dec  5 17:26:20 linux-user-117 PackageKit[7701]: get-updates transaction /2202_dcbcdbbb from uid 5596 finished with success after 614ms
Dec  5 17:26:20 linux-user-117 PackageKit[7701]: get-updates transaction /2203_cdbdaead from uid 5596 finished with success after 547ms
Dec  5 17:26:28 linux-user-117 automount[4223]: add_host_addrs: hostname lookup failed: Name or service not known
Dec  5 17:26:34 linux-user-117 kernel: usb 1-10: USB disconnect, device number 6
Dec  5 17:26:40 linux-user-117 kernel: usb 1-8: new high-speed USB device number 7 using xhci_hcd
Dec  5 17:26:45 linux-user-117 kernel: usb 1-8: device descriptor read/64, error -110
Dec  5 17:26:46 linux-user-117 kernel: usb 1-8: New USB device found, idVendor=03f0, idProduct=110c
Dec  5 17:26:46 linux-user-117 kernel: usb 1-8: New USB device strings: Mfr=2, Product=3, SerialNumber=1
Dec  5 17:26:46 linux-user-117 kernel: usb 1-8: Product: HP Pocket Media Drive
Dec  5 17:26:46 linux-user-117 kernel: usb 1-8: Manufacturer: Hewlett-Packard
Dec  5 17:26:46 linux-user-117 kernel: usb 1-8: SerialNumber: WDC WD2500     WD-WXC608A12638
Dec  5 17:26:46 linux-user-117 mtp-probe[27739]: checking bus 1, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-8"
Dec ...
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answered 2017-12-08 19:39:09 +0000

robbiethek gravatar image

I should've known. A reboot fixed this. I'm guessing some DNF update, e.g., the kernel, caused this. I upgraded the BIOS too but I don't think that had anything to do with it as just booting one of the 20 workstations got the USB drive to mount/appear correctly in a file manager.

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same problem on mine with F27, but it turned out to be a bad usb card reader. if it acts up again, that might mean a flaky usb port or suspect usb flash drive.

steveebey73742 ( 2017-12-09 05:17:37 +0000 )edit

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Asked: 2017-12-06 14:43:43 +0000

Seen: 37 times

Last updated: Dec 08