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Unable to scan - Brother DCP-J4110DW

asked 2014-03-10 03:11:33 -0600

spaceronny gravatar image

I just got a Brother DCP-J4110DW printer/scanner and it's connected via USB to my F20 desktop.

I've downloaded and installed the rpms that Brother Inc. provides from here http://welcome.solutions.brother.com/bsc/public/eu/eu_ot/en/dlf/download_index.html?reg=eu&c=eu_ot&lang=en&prod=dcpj4110dw_eu_as&dlid=&flang=English&os=127&type2=-1

The problem is that I can print but I cannot scan.

The scanner shows up in Simple Scan but when I press scan it just says "Failed to scan - unable to connect to scanner". But I can see it in preferences for Simple Scan. I've also tried XSane and Gimp, but with the same result. journalctl -f doesn't show anything when I try to scan.

Any advice? How could I investigate this further?

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answered 2014-03-30 17:36:02 -0600

Paulf gravatar image

Hi

I have created a udev rule in /etc/udev/rules.d/65-sane.rules to allow a normal user access to the scanner:

# Brother    
   ATTR{idVendor}=="04f9", ENV{libsane_matched}="yes"

This should be done by the download from the brother site brother-udev-rule-type1-1.0.0-1.noarch.rpm but I found that this did not work. The installation instructions do tell you what to do for older releases of Fedora, the manual instructions work for Fedora 20. See http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/instruction_scn1c.html

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@Paulf Thanks. Worked like a charm :)

spaceronny gravatar imagespaceronny ( 2014-04-06 10:57:12 -0600 )edit
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answered 2017-06-05 03:22:17 -0600

Jiros gravatar image

Late to the table but I had this and while there may be a more permanent fix I also found that this also worked from the terminal.

sudo simple-scan

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answered 2014-03-11 09:32:09 -0600

spaceronny gravatar image

I just realized that I need to be root to be able to scan, which is quite bad. Trying to figure out if there's any way around it.

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Asked: 2014-03-10 03:11:33 -0600

Seen: 1,433 times

Last updated: Mar 30 '14