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unwanted pop up in firefox

asked 2015-02-20 09:36:41 -0500

siag gravatar image

updated 2015-02-20 11:11:31 -0500

mether gravatar image

Hello everybody
From tomorrow my firefox browser shows up an unwanted small window in the right down corner when i try to close it a new pop-up (a porn website) window will open. how can i fix this problem? Thank you problem description

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You could try to install adblock (or adblock plus) extension for firefox, it should block this pop-up.

Classic gravatar imageClassic ( 2015-02-20 10:28:01 -0500 )edit

Does this occur on every website (if so points to malware), if not which ones?. On most websites that use popups and ads you can block them using the Firefox extensions NoScript or Ghostery (AdBlock may work as well)

wilf gravatar imagewilf ( 2015-02-20 10:38:50 -0500 )edit

yes it occurs on most websites that i visited.i think it is a Russian ad. if it was a malware what should i do?

siag gravatar imagesiag ( 2015-02-20 11:04:11 -0500 )edit

Try to look here. And yes, the sign on ad is in russian.

Classic gravatar imageClassic ( 2015-02-20 11:15:58 -0500 )edit

Thanks a lot, my problem solved

siag gravatar imagesiag ( 2015-02-20 15:23:38 -0500 )edit

3 Answers

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answered 2015-02-20 11:20:45 -0500

hedayat gravatar image

I guess you've installed some kind of plugins/extension into your Firefox. To confirm that, close firefox completely and then try running firefox in 'safe-mode' and see if the problem persists:

firefox -safe-mode

If solved, check your Firefox's addons page (extensions/plugins) and disable every unknown plugin/extension.

If not, you might try the following:

mv ~/.mozilla ~/.mozilla_backup

and see if the problem persists. If not, something is installed into your Firefox profile.

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i done everything that you told but it appears again. i did not install any Plugins/Extentions just downthemall plugin.

siag gravatar imagesiag ( 2015-02-20 11:41:12 -0500 )edit

Again, make sure that firefox is completely closed before running firefox by my commands. Another suggestion is to create a new user, and run firefox from there and see if such pop-ups appear again.

If it still appears, while it is very unlikely, there might be a malware installed into your system!

And, another possibility is that your ISP, or some other node which connects you to Internet, "injects" such pop-ups into your pages. Try the following:

  1. If possible, connect to Internet using some other method and see if problem persists
  2. Check an https site; does it have them too?
hedayat gravatar imagehedayat ( 2015-02-20 23:45:59 -0500 )edit

Thanks dear hedayat, that was a malware i scanned my laptop by DrWeb and i have deleted it

siag gravatar imagesiag ( 2015-02-21 09:27:27 -0500 )edit

@siag if it helped you can accept the answer by selecting the tick next to it

wilf gravatar imagewilf ( 2015-08-01 15:33:32 -0500 )edit

answered 2015-02-20 11:37:45 -0500

sergiomb gravatar image

updated 2015-02-21 09:55:44 -0500

To avoid Pop-up ads in general I installed Adblock Plus Pop-up Addon

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@randomuser What's the deal with this answer, has this account been hacked? It sounds like when I talk to my self.

somethingSomething gravatar imagesomethingSomething ( 2015-02-20 15:30:08 -0500 )edit

I hope you aren't poking fun at Sergio's English usage, that wouldn't be cool.

randomuser gravatar imagerandomuser ( 2015-02-20 16:19:12 -0500 )edit

@randomuser Of course not, behold there are many who do not have english as their first language here, just this thread has some possible malware and this answer doesn't make sense to me. Peace to all, peace out.

somethingSomething gravatar imagesomethingSomething ( 2015-02-20 17:58:21 -0500 )edit

And it would more be a compliment, because he got the points/rep so I thought it is weird how he put he's sentence together.

somethingSomething gravatar imagesomethingSomething ( 2015-02-20 18:00:00 -0500 )edit

yeah , at first read I though that be one of two things, one hijacker malware problem or going to sites that pop-ups ads everywhere , I answered second question , should I delete this answer ?

sergiomb gravatar imagesergiomb ( 2015-02-21 09:59:51 -0500 )edit

answered 2015-11-10 01:26:09 -0500

Janna gravatar image

It seems that your computer was infected by PUPs, you can follow the steps below to get rid of the nasty thing and stop pop-up windows;

step 1: Remove add-ons and Extensions from your Firefox

Run Firefox. Click on Menu icon in the upper right corner, click on Add-ons. Click Extension on the left side, click on Remove or Disable to remove all extensions that you do not recognize.

Step 2: End the relevant processes

Press Ctrl+Alt+Del or Ctrl+Shift+Esc keys together to open Widows Task Manager. While Widows Task Manager opens, click on Processes tab. Select the related processes and click End Process button to cease them.

Step 3: Show Hidden Files and folders Click Start menu and select Control Panel from menu list. Click Appearance and Personalization link, and then double-click Folder Options paper file. While the Folder Options opens, click on its View tab. Under Advanced settings, check “Show hidden files, folders, and drives” and uncheck “Hide protected operating system files (Recommended)”, click OK button.

Step 4: Delete registry entries

Keep pressing “Windows+R” keys together to bring up run command box. While a command box pops up, type “regedit” into the box and then hit OK button to go on. In the Registry Editor, locate and delete all unwanted registry entries.

Step 5: Find out and all malicious files

Or you can refer to this post

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This is Fedora (i.e. Linux). Not windows...

wilf gravatar imagewilf ( 2015-11-13 10:09:31 -0500 )edit

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Asked: 2015-02-20 09:36:41 -0500

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Last updated: Feb 21 '15