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None of usb ports are working on fedora 21

asked 2015-03-05 02:07:09 -0500

SaeedMasoumi gravatar image

updated 2015-03-06 08:59:31 -0500

mether gravatar image

None of the USB ports work anymore on my Acer Aspire E1-571G laptop which is running both Windows 7 and Fedora 21. It can’t detect anything. For example flash memories, USB mouse, my Android phone which connected with USB cable. The phone is charging but Windows and Fedora can’t mount it.

This is dmesg output

[ 3461.467218] usb 1-3: device not accepting address 43, error -71
[ 3461.467274] usb usb1-port3: unable to enumerate USB device
[ 3462.699066] usb 1-1: new full-speed USB device number 44 using xhci_hcd
[ 3462.852139] usb 1-1: device descriptor read/64, error -71
[ 3463.106320] usb 1-1: device descriptor read/64, error -71
[ 3463.462544] usb 1-2: new full-speed USB device number 46 using xhci_hcd
[ 3463.615674] usb 1-2: device descriptor read/64, error -71
[ 3463.869767] usb 1-2: device descriptor read/64, error -71
[ 3464.123921] usb 1-2: new full-speed USB device number 47 using xhci_hcd
[ 3464.277105] usb 1-2: device descriptor read/64, error -71
[ 3464.531199] usb 1-2: device descriptor read/64, error -71
[ 3464.785405] usb 1-2: new full-speed USB device number 48 using xhci_hcd
[ 3464.785592] usb 1-2: Device not responding to setup address.
[ 3464.986645] usb 1-2: Device not responding to setup address.
[ 3465.187638] usb 1-2: device not accepting address 48, error -71
[ 3465.340787] usb 1-2: new full-speed USB device number 49 using xhci_hcd
[ 3465.340971] usb 1-2: Device not responding to setup address.
[ 3465.542052] usb 1-2: Device not responding to setup address.
[ 3465.742994] usb 1-2: device not accepting address 49, error -71
[ 3465.743049] usb usb1-port2: unable to enumerate USB device
[ 3465.896048] usb 1-3: new full-speed USB device number 50 using xhci_hcd
[ 3466.049259] usb 1-3: device descriptor read/64, error -71

And in lsusb -v maxPower is 0mA

I found this link How to fix "device not accepting address" error . I think there should be some power issues but i don't know what i should do !

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If this is the case in both Windows and Fedora, it's very unlikely that you can do anything on Fedora to resolve it. There's one of two possibilities: The computer itself is broken, or the device is broken. You should contact Acer for a repair.

randomuser gravatar imagerandomuser ( 2015-03-05 09:33:41 -0500 )edit

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answered 2015-03-06 11:13:00 -0500

deadrat gravatar image

If it happens on all the OS installed, there is a good chance that it might be an issue with your machine itself.

Do you have any option in your BIOS settings to disable/enable the USB ports? Check those settings, it might be disabled. If there is no such option or if it is already enabled, it must be another issue. If it is disabled, then enable it. :)

Try this:

Insert a USB storage device into any one of the USB ports, then try to select the USB flash drive as a boot device. On most PCs, this can be done by pressing F12 during the boot. See if the USB drive shows up. If it does, next thing you may wanna try might be to run a live OS via USB. If it works, then there is no problem with the ports.

If your USB storage device is never detected, then you may have to check with your machine manufacturer of some technician who can fix hardware issues.

Regards,
rat

http://libre.bigbangnerd.com

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Asked: 2015-03-05 02:07:09 -0500

Seen: 1,599 times

Last updated: Mar 06 '15