How to fix Gnome Software being empty?

I have been using Fedora 34 (Workstation Edition) for two weeks now and a couple of days ago Gnome Software stoped displaying applications for instalation. It is not even possible to use the search funtionality, it returns no result. How should I fix it?

1 Like

try refreshing your metadata:

sudo pkcon refresh force -c -1

(man page: pkcon man page - PackageKit - General Commands | ManKier)

3 Likes

Thanks for the help @augenauf, unfortunatelly it didn’t work… I still show no applications. I also tried killing the Gnome Software process to make sure that it is showing only the refreshed metadata.

Is PackageKit running?

 systemctl status PackageKit.service

You can also try clearing the cache and restart Gnome Software:

 rm -rf ~/.cache/gnome-software

it would be helpful if you could collect some logs (using gnome-logs or running journalctl -b -u packagekit) and also start gnome-software from command line to get some feedback on what it’s doing.

3 Likes

So, running:

systemctl status PackageKit.service

returns:

Unit PackageKit.service could not be found.

Which I imagine means that PackageKit is not running.

I had already tried clearing the cache before, I did try it again now but it did not do the trick.

I collected the log from journalctl -b -u packagekit and it returns the following:

-- Journal begins at Sun 2021-09-05 20:32:43 CEST, ends at Wed 2021-09-15 11:03:31 CEST. --
Sep 15 10:53:48 command-shuttle systemd[1]: Starting PackageKit Daemon...
Sep 15 10:53:48 command-shuttle PackageKit[3815]: daemon start
Sep 15 10:53:48 command-shuttle systemd[1]: Started PackageKit Daemon.
Sep 15 10:53:51 command-shuttle PackageKit[3815]: uid 1000 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
Sep 15 10:53:51 command-shuttle PackageKit[3815]: uid 1000 obtained auth for org.freedesktop.packagekit.system-sources-refresh
Sep 15 10:53:51 command-shuttle PackageKit[3815]: refresh-cache transaction /1527_ccabddcd from uid 1000 finished with cancelled-priority after 54ms
Sep 15 10:53:55 command-shuttle PackageKit[3815]: resolve transaction /1528_ddecedae from uid 1000 finished with success after 3313ms
Sep 15 10:53:56 command-shuttle PackageKit[3815]: get-updates transaction /1529_caaccecb from uid 1000 finished with success after 1452ms
Sep 15 10:53:56 command-shuttle PackageKit[3815]: resolve transaction /1530_caadbdde from uid 1000 finished with success after 7ms
Sep 15 10:53:56 command-shuttle PackageKit[3815]: resolve transaction /1531_aaabbccb from uid 1000 finished with success after 4ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1532_becccaae from uid 1000 finished with success after 240ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1533_eceabaab from uid 1000 finished with success after 19ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1534_cebaacad from uid 1000 finished with success after 22ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1535_aebedbee from uid 1000 finished with success after 21ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1536_eadcdded from uid 1000 finished with success after 25ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1537_baedeccb from uid 1000 finished with success after 22ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1538_baddecbd from uid 1000 finished with success after 22ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1539_beedbeaa from uid 1000 finished with success after 25ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1540_adeaeedb from uid 1000 finished with success after 21ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1541_dbedcbca from uid 1000 finished with success after 24ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1542_cbaededa from uid 1000 finished with success after 25ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1543_ecccaabe from uid 1000 finished with success after 24ms
Sep 15 10:53:57 command-shuttle PackageKit[3815]: search-file transaction /1544_dbeecbca from uid 1000 finished with success after 25ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1545_deaedace from uid 1000 finished with success after 13ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: resolve transaction /1546_ebaeeceb from uid 1000 finished with success after 6ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1547_caacdbbd from uid 1000 finished with success after 12ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: get-update-detail transaction /1548_cdbbbbbe from uid 1000 finished with success after 152ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1549_ecaadebd from uid 1000 finished with success after 20ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1550_ccacddce from uid 1000 finished with success after 26ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1551_ceadeacc from uid 1000 finished with success after 14ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1552_deccddae from uid 1000 finished with success after 12ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1553_dbaceccb from uid 1000 finished with success after 23ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1554_cabbcdbd from uid 1000 finished with success after 23ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1555_caeacaee from uid 1000 finished with success after 24ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1556_eebbaaad from uid 1000 finished with success after 23ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1557_bbbdaead from uid 1000 finished with success after 16ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1558_edcbeabd from uid 1000 finished with success after 26ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1559_eaeaccdd from uid 1000 finished with success after 22ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1560_deecdaaa from uid 1000 finished with success after 18ms
Sep 15 10:53:58 command-shuttle PackageKit[3815]: search-file transaction /1561_dbbdedac from uid 1000 finished with success after 21ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1562_acaadaae from uid 1000 finished with success after 14ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1563_dcbabceb from uid 1000 finished with success after 12ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1564_ebeeddcb from uid 1000 finished with success after 22ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1565_caedcedc from uid 1000 finished with success after 22ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1566_cbecaeac from uid 1000 finished with success after 24ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1567_bdbceccd from uid 1000 finished with success after 21ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1568_cbdedeed from uid 1000 finished with success after 21ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1569_eadebcbb from uid 1000 finished with success after 21ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1570_ecbaddba from uid 1000 finished with success after 20ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: search-file transaction /1571_acacccac from uid 1000 finished with success after 23ms
Sep 15 10:53:59 command-shuttle PackageKit[3815]: get-details transaction /1572_edcacaac from uid 1000 finished with success after 53ms
Sep 15 10:54:11 command-shuttle PackageKit[3815]: uid 1000 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
Sep 15 10:54:11 command-shuttle PackageKit[3815]: uid 1000 obtained auth for org.freedesktop.packagekit.system-sources-refresh
Sep 15 10:54:30 command-shuttle PackageKit[3815]: refresh-cache transaction /1573_acbbcabb from uid 1000 finished with success after 18822ms
Sep 15 10:54:36 command-shuttle PackageKit[3815]: get-updates transaction /1574_ddcecbad from uid 1000 finished with success after 1483ms
Sep 15 10:54:37 command-shuttle PackageKit[3815]: get-updates transaction /1575_baceebca from uid 1000 finished with success after 183ms
Sep 15 10:57:00 command-shuttle PackageKit[3815]: search-file transaction /1576_dabcbbdd from uid 1000 finished with success after 1159ms
Sep 15 10:58:48 command-shuttle PackageKit[3815]: resolve transaction /1577_bbcabdae from uid 1000 finished with success after 4ms
Sep 15 10:58:48 command-shuttle PackageKit[3815]: resolve transaction /1578_eebdccdc from uid 1000 finished with success after 4ms
Sep 15 10:58:51 command-shuttle PackageKit[3815]: get-updates transaction /1579_bdbbbdec from uid 1000 finished with success after 231ms
Sep 15 10:58:54 command-shuttle PackageKit[3815]: get-updates transaction /1580_aaacbbca from uid 1000 finished with success after 216ms
Sep 15 10:59:09 command-shuttle PackageKit[3815]: uid 1000 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
Sep 15 10:59:09 command-shuttle PackageKit[3815]: uid 1000 obtained auth for org.freedesktop.packagekit.system-sources-refresh
Sep 15 10:59:09 command-shuttle PackageKit[3815]: refresh-cache transaction /1581_dcbaeeda from uid 1000 finished with success after 126ms
Sep 15 10:59:09 command-shuttle PackageKit[3815]: resolve transaction /1582_cdccbbca from uid 1000 finished with success after 9ms
Sep 15 10:59:09 command-shuttle PackageKit[3815]: resolve transaction /1583_abaabdbd from uid 1000 finished with success after 4ms
Sep 15 10:59:09 command-shuttle PackageKit[3815]: resolve transaction /1584_acddddae from uid 1000 finished with success after 4ms
Sep 15 10:59:11 command-shuttle PackageKit[3815]: get-updates transaction /1585_ddcaacac from uid 1000 finished with success after 234ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: resolve transaction /1586_deeceaed from uid 1000 finished with success after 4ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: resolve transaction /1587_ebccddcd from uid 1000 finished with success after 4ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: search-file transaction /1588_ddcdbaeb from uid 1000 finished with success after 230ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: search-file transaction /1589_acabdbeb from uid 1000 finished with success after 23ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: get-updates transaction /1590_bddbddbe from uid 1000 finished with success after 201ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: search-file transaction /1591_ceacbdda from uid 1000 finished with success after 20ms
Sep 15 10:59:12 command-shuttle PackageKit[3815]: search-file transaction /1592_eedbeaba from uid 1000 finished with success after 21ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1593_abbcbdcb from uid 1000 finished with success after 20ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1594_bdacbbbd from uid 1000 finished with success after 13ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1595_aaeccece from uid 1000 finished with success after 11ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1596_ebcecede from uid 1000 finished with success after 23ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1597_baebebbc from uid 1000 finished with success after 23ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1598_abebddee from uid 1000 finished with success after 12ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1599_adacebdc from uid 1000 finished with success after 20ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1600_aaeeadca from uid 1000 finished with success after 19ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1601_ebcbcbdc from uid 1000 finished with success after 14ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1602_bcdededa from uid 1000 finished with success after 20ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1603_ceeeddec from uid 1000 finished with success after 24ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1604_dcabeaaa from uid 1000 finished with success after 17ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1605_cbcedbbc from uid 1000 finished with success after 23ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1606_acecdccc from uid 1000 finished with success after 22ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1607_baabcbab from uid 1000 finished with success after 20ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1608_abaaaaec from uid 1000 finished with success after 20ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1609_caccdcac from uid 1000 finished with success after 14ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1610_eeeaaede from uid 1000 finished with success after 13ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1611_cdbcbdcc from uid 1000 finished with success after 17ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1612_adddeeda from uid 1000 finished with success after 24ms
Sep 15 10:59:13 command-shuttle PackageKit[3815]: search-file transaction /1613_dddbaace from uid 1000 finished with success after 13ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1614_aaccdeec from uid 1000 finished with success after 11ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1615_adcebeab from uid 1000 finished with success after 14ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1616_abdecdbc from uid 1000 finished with success after 21ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1617_eaeadadd from uid 1000 finished with success after 22ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1618_becdbcae from uid 1000 finished with success after 22ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1619_dbeccddd from uid 1000 finished with success after 21ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1620_aceeceab from uid 1000 finished with success after 12ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1621_cdbdabdc from uid 1000 finished with success after 12ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1622_beadddeb from uid 1000 finished with success after 12ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1623_adeaaaec from uid 1000 finished with success after 22ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1624_adeccaeb from uid 1000 finished with success after 15ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1625_cbceecba from uid 1000 finished with success after 14ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: search-file transaction /1626_adcbbaaa from uid 1000 finished with success after 12ms
Sep 15 10:59:14 command-shuttle PackageKit[3815]: get-details transaction /1627_dedaadec from uid 1000 finished with success after 50ms
Sep 15 11:00:09 command-shuttle PackageKit[3815]: resolve transaction /1628_cbacebcc from uid 1000 finished with success after 5ms
Sep 15 11:01:31 command-shuttle PackageKit[3815]: uid 1000 is trying to obtain org.freedesktop.packagekit.system-sources-refresh auth (only_trusted:0)
Sep 15 11:01:31 command-shuttle PackageKit[3815]: uid 1000 obtained auth for org.freedesktop.packagekit.system-sources-refresh
Sep 15 11:01:31 command-shuttle PackageKit[3815]: refresh-cache transaction /1629_dbcaabaa from uid 1000 finished with cancelled-priority after 138ms
Sep 15 11:01:31 command-shuttle PackageKit[3815]: resolve transaction /1630_cccdedaa from uid 1000 finished with success after 9ms
Sep 15 11:01:31 command-shuttle PackageKit[3815]: get-updates transaction /1631_eaeddaba from uid 1000 finished with success after 256ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: resolve transaction /1632_dacacbcd from uid 1000 finished with success after 5ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: resolve transaction /1633_dbeeedae from uid 1000 finished with success after 5ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1634_abcdeddd from uid 1000 finished with success after 16ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1635_bccdccaa from uid 1000 finished with success after 14ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1636_ebadcbea from uid 1000 finished with success after 11ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1637_cdecdccb from uid 1000 finished with success after 26ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1638_dbacaeae from uid 1000 finished with success after 12ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1639_eaaaeecb from uid 1000 finished with success after 23ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1640_acecedbc from uid 1000 finished with success after 12ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1641_bdeeccdc from uid 1000 finished with success after 16ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1642_aecbedeb from uid 1000 finished with success after 19ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1643_eeeabddb from uid 1000 finished with success after 10ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1644_adcdeceb from uid 1000 finished with success after 10ms
Sep 15 11:01:32 command-shuttle PackageKit[3815]: search-file transaction /1645_eadaeaea from uid 1000 finished with success after 22ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1646_caddddea from uid 1000 finished with success after 12ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1647_bacdaabe from uid 1000 finished with success after 19ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1648_cbbebeee from uid 1000 finished with success after 17ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1649_adacaacc from uid 1000 finished with success after 10ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1650_ebcdeabc from uid 1000 finished with success after 13ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1651_edddacca from uid 1000 finished with success after 12ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1652_dceacdae from uid 1000 finished with success after 14ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1653_daebbdaa from uid 1000 finished with success after 22ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1654_beaeceed from uid 1000 finished with success after 23ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1655_dbdbcace from uid 1000 finished with success after 28ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1656_eddbaeba from uid 1000 finished with success after 13ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1657_aaadbdea from uid 1000 finished with success after 25ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1658_bcdeeddc from uid 1000 finished with success after 24ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1659_dcdaddbc from uid 1000 finished with success after 23ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1660_aecaabcc from uid 1000 finished with success after 14ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1661_eceeaeaa from uid 1000 finished with success after 23ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1662_bdaecaac from uid 1000 finished with success after 16ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1663_bbdddeeb from uid 1000 finished with success after 17ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1664_eebcbbbe from uid 1000 finished with success after 13ms
Sep 15 11:01:33 command-shuttle PackageKit[3815]: search-file transaction /1665_ebaeacca from uid 1000 finished with success after 13ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1666_ddbaaaeb from uid 1000 finished with success after 23ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1667_caecacce from uid 1000 finished with success after 24ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1668_eabdabdb from uid 1000 finished with success after 24ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1669_ebddabba from uid 1000 finished with success after 22ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1670_dcacaddd from uid 1000 finished with success after 25ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: search-file transaction /1671_dbedadcb from uid 1000 finished with success after 14ms
Sep 15 11:01:34 command-shuttle PackageKit[3815]: get-details transaction /1672_dddbdecb from uid 1000 finished with success after 33ms

Running gnome-software from the terminal opens the application (empty as before) and prints the followint to the terminal:

09:01:31:0596 Gs  Only 0 apps for recent list, hiding
09:01:31:0603 Gs  Only 0 apps for popular list, hiding
09:01:31:0604 Gs  failed to get featured apps: no apps to show
09:01:31:0608 Gs  hiding category audio-video featured applications: found only 0 to show, need at least 9
09:01:31:0610 Gs  hiding category games featured applications: found only 0 to show, need at least 9
1 Like
rpm -qa appstream

sorry, no idea, PackageKit is a dead horse… I just searched for ‘gnome software empty’ and returns a bunch of similar problems. maybe you can find something helpful there or someone who knows PackageKit and Gnome Software can chime in here.

3 Likes

Could you kill gnome-software
killall gnome-software
then invoke the pkmon command and start gnome-software again?

3 Likes

+1, I’ve found that after you refresh package kit etc. you need to kill gnome-software and get it to run again so that it can read metadata etc. again to populate the UI.

1 Like

This also do not fix the problem…

1 Like

Yes, I’ve been doing that whenever I run one of the proposed fixes.

1 Like

That’s very odd then. Have you made any changes to the system configuration? Any changes to repositories etc.? Do you have the appstream package installed, as @augenauf asked? (Gnome-software does not use dnf type repo data, it uses specially constructed appstream data, so if that package is not installed, gnome-software will not work).

1 Like

Well I am not sure what you mean by changes to the system configuration, I can’t think of any specific changes that could be problematic for gnome-software. I included some Software Repositories for flathub, MEGAsync, github cli, sublime text, vs code. I also enabled RPM Fusion for Steam.

Yes, appstream is installed.

1 Like

No no. It is not supposed to solve the problem.
The command pkmon should simply show a log of activities performed by packagekit.

2 Likes

I see, sorry for the misunderstanding :sweat_smile:

What about
pkcon repo-list
pkcon get-packages

(Please don’t paste the full result here)

1 Like

So, running pkcon repo-list shows all repositories available, with a description and wich ones are enabled or not. While running pkcon get-packages shows all available packages (as expected). Should I share any specifics with you?

No. It’s fine.

Well… You can try a classic test. Try to create a new user and see if the issue is there also with a brand new user. Just to understand if it is a system wide problem or if it is limited to your user.

2 Likes