I have a HyperX Cloud II 7.1 Virtual Surround Sound Gaming Headset with Advanced USB Audio Control Box which has superb sound and is really comfortable. However, the mic randomly stops working for now reason I can fathom. I tried pavucontrol settings, alsamixer settings, and looking at logs but nothing seem to be there… Or I have not found it. I use it via USB, just if that makes any differences…
Anyone can help be debug this?
Anyone has the same gear and made it work?
Thanks!
@kierun welcome to ask.fedora
Do you have some more details about your hardware. Many times such behavior depends on a driver error/bug. To check on bugzilla it helps for a more precise search.
Here is dmesg and pacmd ls. Anything else that would be useful?
√ ; dmesg | rg -i hyper
[ 2.515272] usb 3-2: Product: HyperX Virtual Surround Sound
[ 2.633498] input: Kingston HyperX Virtual Surround Sound Consumer Control as /devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.3/usb3/3-2/3-2:1.3/0003:0951:16A4.0004/input/input8
[ 2.684654] input: Kingston HyperX Virtual Surround Sound as /devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.3/usb3/3-2/3-2:1.3/0003:0951:16A4.0004/input/input9
[ 2.684720] hid-generic 0003:0951:16A4.0004: input,hiddev96,hidraw3: USB HID v1.11 Device [Kingston HyperX Virtual Surround Sound] on usb-0000:2a:00.3-2/input3
√ ; pacmd ls | rg -i hyper
argument: <device_id="0" name="usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00" card_name="alsa_card.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00" namereg_fail=false tsched=no fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1">
name: <alsa_output.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.iec958-stereo>
card: 1 <alsa_card.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00>
alsa.card_name = "HyperX Virtual Surround Sound"
alsa.long_card_name = "Kingston HyperX Virtual Surround Sound at usb-0000:2a:00.3-2, full speed"
udev.id = "usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00"
device.product.name = "HyperX 7.1 Audio"
device.serial = "Kingston_HyperX_Virtual_Surround_Sound_00000000"
device.description = "HyperX 7.1 Audio Digital Stereo (IEC958)"
name: <alsa_output.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.iec958-stereo.monitor>
card: 1 <alsa_card.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00>
device.description = "Monitor of HyperX 7.1 Audio Digital Stereo (IEC958)"
alsa.card_name = "HyperX Virtual Surround Sound"
alsa.long_card_name = "Kingston HyperX Virtual Surround Sound at usb-0000:2a:00.3-2, full speed"
udev.id = "usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00"
device.product.name = "HyperX 7.1 Audio"
device.serial = "Kingston_HyperX_Virtual_Surround_Sound_00000000"
name: <alsa_input.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.analog-stereo>
card: 1 <alsa_card.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00>
alsa.card_name = "HyperX Virtual Surround Sound"
alsa.long_card_name = "Kingston HyperX Virtual Surround Sound at usb-0000:2a:00.3-2, full speed"
udev.id = "usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00"
device.product.name = "HyperX 7.1 Audio"
device.serial = "Kingston_HyperX_Virtual_Surround_Sound_00000000"
device.description = "HyperX 7.1 Audio Analog Stereo"
name: <alsa_card.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00>
alsa.card_name = "HyperX Virtual Surround Sound"
alsa.long_card_name = "Kingston HyperX Virtual Surround Sound at usb-0000:2a:00.3-2, full speed"
udev.id = "usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00"
device.product.name = "HyperX 7.1 Audio"
device.serial = "Kingston_HyperX_Virtual_Surround_Sound_00000000"
device.description = "HyperX 7.1 Audio"
alsa_output.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.iec958-stereo/#0: HyperX 7.1 Audio Digital Stereo (IEC958)
alsa_output.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.iec958-stereo.monitor/#1: Monitor of HyperX 7.1 Audio Digital Stereo (IEC958)
alsa_input.usb-Kingston_HyperX_Virtual_Surround_Sound_00000000-00.analog-stereo/#2: HyperX 7.1 Audio Analog StereoAnd here is the output of journalctl | rg -i hyperx where the problem appeared. I think it was around 09:24:50…
Jan 26 09:24:18 nightwatch kernel: usb 3-2: Product: HyperX Virtual Surround Sound
Jan 26 09:24:19 nightwatch kernel: input: Kingston HyperX Virtual Surround Sound Consumer Control as /devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.3/usb3/3-2/3-2:1.3/0003:0951:16A4.0004/input/input8
Jan 26 09:24:19 nightwatch kernel: input: Kingston HyperX Virtual Surround Sound as /devices/pci0000:00/0000:00:01.2/0000:20:00.0/0000:21:08.0/0000:2a:00.3/usb3/3-2/3-2:1.3/0003:0951:16A4.0004/input/input9
Jan 26 09:24:19 nightwatch kernel: hid-generic 0003:0951:16A4.0004: input,hiddev96,hidraw3: USB HID v1.11 Device [Kingston HyperX Virtual Surround Sound] on usb-0000:2a:00.3-2/input3
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) config/udev: Adding input device Kingston HyperX Virtual Surround Sound Consumer Control (/dev/input/event8)
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "evdev keyboard catchall"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "libinput keyboard catchall"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "system-keyboard"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) Using input driver 'libinput' for 'Kingston HyperX Virtual Surround Sound Consumer Control'
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: always reports core events
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: is tagged by udev as: Keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device is a keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device removed
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) XINPUT: Adding extended input device "Kingston HyperX Virtual Surround Sound Consumer Control" (type: KEYBOARD, id 13)
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: is tagged by udev as: Keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device is a keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) config/udev: Adding input device Kingston HyperX Virtual Surround Sound (/dev/input/event9)
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "evdev keyboard catchall"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "libinput keyboard catchall"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "system-keyboard"
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) Using input driver 'libinput' for 'Kingston HyperX Virtual Surround Sound'
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (**) Kingston HyperX Virtual Surround Sound: always reports core events
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: is tagged by udev as: Keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: device is a keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: device removed
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) XINPUT: Adding extended input device "Kingston HyperX Virtual Surround Sound" (type: KEYBOARD, id 14)
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: is tagged by udev as: Keyboard
Jan 26 09:24:41 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: device is a keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device removed
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[8405]: (II) event9 - Kingston HyperX Virtual Surround Sound: device removed
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) config/udev: Adding input device Kingston HyperX Virtual Surround Sound Consumer Control (/dev/input/event8)
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "evdev keyboard catchall"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "libinput keyboard catchall"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: Applying InputClass "system-keyboard"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) Using input driver 'libinput' for 'Kingston HyperX Virtual Surround Sound Consumer Control'
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound Consumer Control: always reports core events
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: is tagged by udev as: Keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device is a keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device removed
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) XINPUT: Adding extended input device "Kingston HyperX Virtual Surround Sound Consumer Control" (type: KEYBOARD, id 13)
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: is tagged by udev as: Keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event8 - Kingston HyperX Virtual Surround Sound Consumer Control: device is a keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) config/udev: Adding input device Kingston HyperX Virtual Surround Sound (/dev/input/event9)
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "evdev keyboard catchall"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "libinput keyboard catchall"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound: Applying InputClass "system-keyboard"
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) Using input driver 'libinput' for 'Kingston HyperX Virtual Surround Sound'
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (**) Kingston HyperX Virtual Surround Sound: always reports core events
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event9 - Kingston HyperX Virtual Surround Sound: is tagged by udev as: Keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event9 - Kingston HyperX Virtual Surround Sound: device is a keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event9 - Kingston HyperX Virtual Surround Sound: device removed
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) XINPUT: Adding extended input device "Kingston HyperX Virtual Surround Sound" (type: KEYBOARD, id 14)
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event9 - Kingston HyperX Virtual Surround Sound: is tagged by udev as: Keyboard
Jan 26 09:24:50 nightwatch /usr/libexec/gdm-x-session[9823]: (II) event9 - Kingston HyperX Virtual Surround Sound: device is a keyboard
Does that help?
I was thinking more of something like that:
~$ inxi -Fzx --usb
System: Kernel: 5.10.9-201.fc33.x86_64 x86_64 bits: 64 compiler: gcc v: 2.35-17.fc33)
Desktop: MATE 1.24.1 Distro: Fedora release 33 (Thirty Three)
Machine: Type: Kvm System: QEMU product: Standard PC (Q35 + ICH9, 2009) v: pc-q35-4.1
serial: <filter>
Mobo: N/A model: N/A serial: N/A BIOS: SeaBIOS v: 1.13.0-2.fc32 date: 04/01/2014
CPU: Info: 2x Single Core model: Intel Xeon E3-12xx v2 (Ivy Bridge IBRS) bits: 64
type: SMP arch: Ivy Bridge rev: 9 L2 cache: 32.0 MiB
flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 8780
Speed: 2195 MHz min/max: N/A Core speeds (MHz): 1: 2195 2: 2195
Graphics: Device-1: Red Hat Virtio GPU driver: virtio-pci v: 1 bus ID: 00:01.0
Display: x11 server: Fedora Project X.org 1.20.10 driver: modesetting
unloaded: fbdev,vesa resolution: 2560x1080~50Hz
OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.3.3
direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Red Hat QEMU Virtual Machine
driver: snd_hda_intel v: kernel bus ID: 00:1b.0
Sound Server: ALSA v: k5.10.9-201.fc33.x86_64
Network: Device-1: Intel 82574L Gigabit Network driver: e1000e v: kernel port: c000
bus ID: 07:00.0
IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 20.00 GiB used: 8.64 GiB (43.2%)
ID-1: /dev/sda vendor: QEMU model: HARDDISK size: 20.00 GiB
Partition: ID-1: / size: 11.36 GiB used: 8.38 GiB (73.7%) fs: btrfs dev: /dev/sda2
ID-2: /boot size: 975.9 MiB used: 272.8 MiB (28.0%) fs: ext4 dev: /dev/sda1
ID-3: /home size: 11.36 GiB used: 8.38 GiB (73.7%) fs: btrfs dev: /dev/sda2
Swap: ID-1: swap-1 type: zram size: 1.92 GiB used: 0 KiB (0.0%) dev: /dev/zram0
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 15 rev: 2.0
Device-1: 1-1:2 info: Adomax QEMU USB Tablet type: HID driver: hid-generic,usbhid
rev: 2.0
Hub: 2-0:1 info: Full speed (or root) Hub ports: 15 rev: 3.0
Sensors: Message: No sensors data was found. Is sensors configured?
Info: Processes: 201 Uptime: 9m Memory: 3.83 GiB used: 649.1 MiB (16.5%) Init: systemd
runlevel: 5 Compilers: gcc: 10.2.1 Packages: 1714 Shell: Bash v: 5.0.17 inxi: 3.1.08
A banal but simple question/solution, is the device getting energy from the USB port?
(It looks like … at least the volume controller USB cable)
Do you plug it in direct to the USB, ore is there an extension/cable between to connect it?
It can bee that the device (Volumecontroler) simply not get enough power and switches off.
Here goes:
√ ; inxi -Fzx --usb
System: Kernel: 5.10.9-201.fc33.x86_64 x86_64 bits: 64 compiler: gcc v: 2.35-17.fc33) Desktop: awesome 4.3
Distro: Fedora release 33 (Thirty Three)
Machine: Type: Desktop Mobo: Micro-Star model: MAG X570 TOMAHAWK WIFI (MS-7C84) v: 1.0 serial: <filter>
UEFI: American Megatrends v: 1.10 date: 07/14/2020
CPU: Info: 12-Core model: AMD Ryzen 9 3900X bits: 64 type: MT MCP arch: Zen 2 L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 182406
Speed: 2200 MHz min/max: 2200/3800 MHz boost: enabled Core speeds (MHz): 1: 2193 2: 2201 3: 2199 4: 2195 5: 2200
6: 2197 7: 2199 8: 2199 9: 2201 10: 2200 11: 2605 12: 2728 13: 2204 14: 1885 15: 2190 16: 2192 17: 2190 18: 2206
19: 2201 20: 2205 21: 2800 22: 2450 23: 1569 24: 2200
Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2060] vendor: Gigabyte driver: nvidia v: 455.45.01 bus ID: 2d:00.0
Display: x11 server: Fedora Project X.org 1.20.10 driver: nvidia resolution: 3840x2160~30Hz
OpenGL: renderer: GeForce RTX 2060/PCIe/SSE2 v: 4.6.0 NVIDIA 455.45.01 direct render: Yes
Audio: Device-1: NVIDIA TU104 HD Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 2d:00.1
Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio vendor: Micro-Star MSI driver: snd_hda_intel
v: kernel bus ID: 2f:00.4
Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-1:2
Sound Server: ALSA v: k5.10.9-201.fc33.x86_64
Network: Device-1: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169 v: kernel port: f000 bus ID: 26:00.0
IF: enp38s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel port: f000 bus ID: 28:00.0
IF: wlo1 state: up mac: <filter>
IF-ID-1: br-73dde2128ec9 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
IF-ID-2: br-e85df5e95a56 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
IF-ID-3: br-f15bc1edeb66 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
IF-ID-4: docker0 state: down mac: <filter>
IF-ID-5: veth145c97c state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-6: veth6a37d06 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-7: veth81631f2 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-8: veth8cf5c80 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-9: veth9619481 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-10: vetha67d1d8 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-11: vethc760309 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-12: vethced523c state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-13: vethd2718e5 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-14: vethe7f082f state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-15: vethf87a534 state: up speed: 10000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 4.09 TiB used: 579.64 GiB (13.8%)
ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO 500GB size: 465.76 GiB
ID-2: /dev/sda vendor: Samsung model: SSD 860 EVO 1TB size: 931.51 GiB temp: 31 C
ID-3: /dev/sdb vendor: Samsung model: SSD 860 EVO 1TB size: 931.51 GiB temp: 27 C
ID-4: /dev/sdc vendor: Western Digital model: WD20EZRZ-00Z5HB0 size: 1.82 TiB temp: 25 C
Partition: ID-1: / size: 200.25 GiB used: 43.62 GiB (21.8%) fs: btrfs dev: /dev/nvme0n1p7
ID-2: /boot size: 200.25 GiB used: 43.62 GiB (21.8%) fs: btrfs dev: /dev/nvme0n1p7
ID-3: /home size: 931.51 GiB used: 49.62 GiB (5.3%) fs: btrfs dev: /dev/sda1
Swap: ID-1: swap-1 type: partition size: 15.00 GiB used: 0 KiB (0.0%) dev: /dev/nvme0n1p6
ID-2: swap-2 type: zram size: 4.00 GiB used: 0 KiB (0.0%) dev: /dev/zram0
USB: Hub: 1-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0
Device-1: 1-1:2 info: Logitech Webcam C270 type: Video,Audio driver: snd-usb-audio,uvcvideo rev: 2.0
Device-2: 1-4:3 info: Intel AX200 Bluetooth type: Bluetooth driver: btusb rev: 2.0
Device-3: 1-5:4 info: Logitech G502 Proteus Spectrum Optical Mouse type: Mouse,HID driver: hid-generic,usbhid
rev: 2.0
Hub: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
Hub: 3-0:1 info: Full speed (or root) Hub ports: 6 rev: 2.0
Device-1: 3-5:3 info: Micro Star MYSTIC LIGHT type: HID driver: hid-generic,usbhid rev: 1.1
Hub: 3-6:4 info: Genesys Logic Hub ports: 4 rev: 2.0
Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
Hub: 5-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0
Hub: 6-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
Hub: 7-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0
Device-1: 7-3:2 info: Razer USA RZ03-0203 Gaming Keyboard [BlackWidow Chroma V2] type: Keyboard,Mouse
driver: razerkbd,usbhid rev: 2.0
Hub: 8-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
Sensors: System Temperatures: cpu: 48.1 C mobo: N/A gpu: nvidia temp: 46 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info: Processes: 649 Uptime: 10h 27m Memory: 31.34 GiB used: 9.61 GiB (30.7%) Init: systemd runlevel: 5 Compilers:
gcc: 10.2.1 clang: 11.0.0 Packages: 6337 Shell: Zsh v: 5.8 inxi: 3.1.08
The power could indeed be a problem. I am plugin it into my machine direct, so only internal cables. They are USB2 but so are the ones that I tested it on a laptop running Windows where the mic works fine.
BTW, your time and help are much appreciated. Thank you.
Are you using the Linux Vendor Firmware service? If yes check if there is a newer version of the firmware. This could also solve bugs.
If you are comfortable with the terminal you can use:
fwupdmgr --help
To see if there is something new.
Just check that you use a USB connector who is direct on the motherboard and not on the cabinet.
When nothing helps i guess you have to buy a good headphone extension and plug it to the sound card.
The Volume and Mute button you can also use with the most Keyboards.
You know… I did and guess what? It seems to have been the solution: About 120 mins of call so far and not one drop.
Thank you!!!
Sadly, while the situation is better,the glitch is still happening. At this point, I suspect some deep weirdness in drivers and kernel interactions. Meh, time to get new headphones… 
Are you just use the USB extension or did you get the interruption also while using the normal headphone jack ?