Lost WIFI after recent update. Intel 9560NGW

When I first installed Fedora 30 Workstation my wifi was fine. I’d also run an update 5 or so times without any issues. Then I updated last night and rebooted and had no wifi, I did the update in a terminal window and there was no issues, all verified, no errors.

These are the packages that updated (using dnf history info):

Transaction ID : 36
Begin time     : Thu 25 Jul 2019 19:52:26 NZST
Begin rpmdb    : 1756:f76dbd71859a34a0e7e05f5bd54e81504eee65dd
End time       : Thu 25 Jul 2019 19:55:22 NZST (176 seconds)
End rpmdb      : 1756:7071de9fc398bb00398f2ab469d5ac329e816670
User           : 
Return-Code    : Success
Releasever     : 30
Command Line   : update -y
Packages Altered:
    Install  kernel-5.1.18-300.fc30.x86_64                        @updates
    Install  kernel-core-5.1.18-300.fc30.x86_64                   @updates
    Install  kernel-modules-5.1.18-300.fc30.x86_64                @updates
    Install  kernel-modules-extra-5.1.18-300.fc30.x86_64          @updates
    Upgrade  autocorr-en-1:6.2.5.2-1.fc30.noarch                  @updates
    Upgraded autocorr-en-1:6.2.4.2-4.fc30.noarch                  @@System
    Upgrade  bind-export-libs-32:9.11.8-1.fc30.x86_64             @updates
    Upgraded bind-export-libs-32:9.11.6-5.P1.fc30.x86_64          @@System
    Upgrade  bind-libs-32:9.11.8-1.fc30.x86_64                    @updates
    Upgraded bind-libs-32:9.11.6-5.P1.fc30.x86_64                 @@System
    Upgrade  bind-libs-lite-32:9.11.8-1.fc30.x86_64               @updates
    Upgraded bind-libs-lite-32:9.11.6-5.P1.fc30.x86_64            @@System
    Upgrade  bind-license-32:9.11.8-1.fc30.noarch                 @updates
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    Upgrade  bind-utils-32:9.11.8-1.fc30.x86_64                   @updates
    Upgraded bind-utils-32:9.11.6-5.P1.fc30.x86_64                @@System
    Upgrade  curl-7.65.3-1.fc30.x86_64                            @updates
    Upgraded curl-7.64.0-8.fc30.x86_64                            @@System
    Upgrade  dhcp-client-12:4.3.6-35.fc30.x86_64                  @updates
    Upgraded dhcp-client-12:4.3.6-34.fc30.x86_64                  @@System
    Upgrade  dhcp-common-12:4.3.6-35.fc30.noarch                  @updates
    Upgraded dhcp-common-12:4.3.6-34.fc30.noarch                  @@System
    Upgrade  dhcp-libs-12:4.3.6-35.fc30.x86_64                    @updates
    Upgraded dhcp-libs-12:4.3.6-34.fc30.x86_64                    @@System
    Upgrade  evolution-data-server-3.32.4-1.fc30.x86_64           @updates
    Upgraded evolution-data-server-3.32.3-1.fc30.x86_64           @@System
    Upgrade  evolution-data-server-langpacks-3.32.4-1.fc30.noarch @updates
    Upgraded evolution-data-server-langpacks-3.32.3-1.fc30.noarch @@System
    Upgrade  gnupg2-2.2.17-1.fc30.x86_64                          @updates
    Upgraded gnupg2-2.2.16-1.fc30.x86_64                          @@System
    Upgrade  gnupg2-smime-2.2.17-1.fc30.x86_64                    @updates
    Upgraded gnupg2-smime-2.2.16-1.fc30.x86_64                    @@System
    Upgrade  gvfs-1.40.2-1.fc30.x86_64                            @updates
    Upgraded gvfs-1.40.1-2.fc30.x86_64                            @@System
    Upgrade  gvfs-afc-1.40.2-1.fc30.x86_64                        @updates
    Upgraded gvfs-afc-1.40.1-2.fc30.x86_64                        @@System
    Upgrade  gvfs-afp-1.40.2-1.fc30.x86_64                        @updates
    Upgraded gvfs-afp-1.40.1-2.fc30.x86_64                        @@System
    Upgrade  gvfs-archive-1.40.2-1.fc30.x86_64                    @updates
    Upgraded gvfs-archive-1.40.1-2.fc30.x86_64                    @@System
    Upgrade  gvfs-client-1.40.2-1.fc30.x86_64                     @updates
    Upgraded gvfs-client-1.40.1-2.fc30.x86_64                     @@System
    Upgrade  gvfs-fuse-1.40.2-1.fc30.x86_64                       @updates
    Upgraded gvfs-fuse-1.40.1-2.fc30.x86_64                       @@System
    Upgrade  gvfs-goa-1.40.2-1.fc30.x86_64                        @updates
    Upgraded gvfs-goa-1.40.1-2.fc30.x86_64                        @@System
    Upgrade  gvfs-gphoto2-1.40.2-1.fc30.x86_64                    @updates
    Upgraded gvfs-gphoto2-1.40.1-2.fc30.x86_64                    @@System
    Upgrade  gvfs-mtp-1.40.2-1.fc30.x86_64                        @updates
    Upgraded gvfs-mtp-1.40.1-2.fc30.x86_64                        @@System
    Upgrade  gvfs-smb-1.40.2-1.fc30.x86_64                        @updates
    Upgraded gvfs-smb-1.40.1-2.fc30.x86_64                        @@System
    Upgrade  hplip-3.19.6-1.fc30.x86_64                           @updates
    Upgraded hplip-3.18.12-13.fc30.x86_64                         @@System
    Upgrade  hplip-common-3.19.6-1.fc30.x86_64                    @updates
    Upgraded hplip-common-3.18.12-13.fc30.x86_64                  @@System
    Upgrade  hplip-libs-3.19.6-1.fc30.x86_64                      @updates
    Upgraded hplip-libs-3.18.12-13.fc30.x86_64                    @@System
    Upgrade  ipset-7.2-1.fc30.x86_64                              @updates
    Upgraded ipset-6.38-2.fc30.x86_64                             @@System
    Upgrade  ipset-libs-7.2-1.fc30.x86_64                         @updates
    Upgraded ipset-libs-6.38-2.fc30.x86_64                        @@System
    Upgrade  iwl100-firmware-39.31.5.1-99.fc30.noarch             @updates
    Upgraded iwl100-firmware-39.31.5.1-97.fc30.noarch             @@System
    Upgrade  iwl1000-firmware-1:39.31.5.1-99.fc30.noarch          @updates
    Upgraded iwl1000-firmware-1:39.31.5.1-97.fc30.noarch          @@System
    Upgrade  iwl105-firmware-18.168.6.1-99.fc30.noarch            @updates
    Upgraded iwl105-firmware-18.168.6.1-97.fc30.noarch            @@System
    Upgrade  iwl135-firmware-18.168.6.1-99.fc30.noarch            @updates
    Upgraded iwl135-firmware-18.168.6.1-97.fc30.noarch            @@System
    Upgrade  iwl2000-firmware-18.168.6.1-99.fc30.noarch           @updates
    Upgraded iwl2000-firmware-18.168.6.1-97.fc30.noarch           @@System
    Upgrade  iwl2030-firmware-18.168.6.1-99.fc30.noarch           @updates
    Upgraded iwl2030-firmware-18.168.6.1-97.fc30.noarch           @@System
    Upgrade  iwl3160-firmware-1:25.30.13.0-99.fc30.noarch         @updates
    Upgraded iwl3160-firmware-1:25.30.13.0-97.fc30.noarch         @@System
    Upgrade  iwl3945-firmware-15.32.2.9-99.fc30.noarch            @updates
    Upgraded iwl3945-firmware-15.32.2.9-97.fc30.noarch            @@System
    Upgrade  iwl4965-firmware-228.61.2.24-99.fc30.noarch          @updates
    Upgraded iwl4965-firmware-228.61.2.24-97.fc30.noarch          @@System
    Upgrade  iwl5000-firmware-8.83.5.1_1-99.fc30.noarch           @updates
    Upgraded iwl5000-firmware-8.83.5.1_1-97.fc30.noarch           @@System
    Upgrade  iwl5150-firmware-8.24.2.2-99.fc30.noarch             @updates
    Upgraded iwl5150-firmware-8.24.2.2-97.fc30.noarch             @@System
    Upgrade  iwl6000-firmware-9.221.4.1-99.fc30.noarch            @updates
    Upgraded iwl6000-firmware-9.221.4.1-97.fc30.noarch            @@System
    Upgrade  iwl6000g2a-firmware-18.168.6.1-99.fc30.noarch        @updates
    Upgraded iwl6000g2a-firmware-18.168.6.1-97.fc30.noarch        @@System
    Upgrade  iwl6000g2b-firmware-18.168.6.1-99.fc30.noarch        @updates
    Upgraded iwl6000g2b-firmware-18.168.6.1-97.fc30.noarch        @@System
    Upgrade  iwl6050-firmware-41.28.5.1-99.fc30.noarch            @updates
    Upgraded iwl6050-firmware-41.28.5.1-97.fc30.noarch            @@System
    Upgrade  iwl7260-firmware-1:25.30.13.0-99.fc30.noarch         @updates
    Upgraded iwl7260-firmware-1:25.30.13.0-97.fc30.noarch         @@System
    Upgrade  kernel-headers-5.1.18-300.fc30.x86_64                @updates
    Upgraded kernel-headers-5.1.17-300.fc30.x86_64                @@System
    Upgrade  langtable-0.0.43-3.fc30.noarch                       @updates
    Upgraded langtable-0.0.43-2.fc30.noarch                       @@System
    Upgrade  langtable-data-0.0.43-3.fc30.noarch                  @updates
    Upgraded langtable-data-0.0.43-2.fc30.noarch                  @@System
    Upgrade  less-551-1.fc30.x86_64                               @updates
    Upgraded less-550-1.fc30.x86_64                               @@System
    Upgrade  libblkid-2.33.2-2.fc30.x86_64                        @updates
    Upgraded libblkid-2.33.2-1.fc30.x86_64                        @@System
    Upgrade  libbytesize-2.1-1.fc30.x86_64                        @updates
    Upgraded libbytesize-2.0-1.fc30.x86_64                        @@System
    Upgrade  libcurl-7.65.3-1.fc30.x86_64                         @updates
    Upgraded libcurl-7.64.0-8.fc30.x86_64                         @@System
    Upgrade  libertas-usb8388-firmware-2:20190717-99.fc30.noarch  @updates
    Upgraded libertas-usb8388-firmware-2:20190618-97.fc30.noarch  @@System
    Upgrade  libfdisk-2.33.2-2.fc30.x86_64                        @updates
    Upgraded libfdisk-2.33.2-1.fc30.x86_64                        @@System
    Upgrade  libgdata-0.17.10-1.fc30.x86_64                       @updates
    Upgraded libgdata-0.17.9-4.fc30.x86_64                        @@System
    Upgrade  libmount-2.33.2-2.fc30.x86_64                        @updates
    Upgraded libmount-2.33.2-1.fc30.x86_64                        @@System
    Upgrade  libreoffice-calc-1:6.2.5.2-1.fc30.x86_64             @updates
    Upgraded libreoffice-calc-1:6.2.4.2-4.fc30.x86_64             @@System
    Upgrade  libreoffice-core-1:6.2.5.2-1.fc30.x86_64             @updates
    Upgraded libreoffice-core-1:6.2.4.2-4.fc30.x86_64             @@System
    Upgrade  libreoffice-data-1:6.2.5.2-1.fc30.noarch             @updates
    Upgraded libreoffice-data-1:6.2.4.2-4.fc30.noarch             @@System
    Upgrade  libreoffice-draw-1:6.2.5.2-1.fc30.x86_64             @updates
    Upgraded libreoffice-draw-1:6.2.4.2-4.fc30.x86_64             @@System
    Upgrade  libreoffice-emailmerge-1:6.2.5.2-1.fc30.x86_64       @updates
    Upgraded libreoffice-emailmerge-1:6.2.4.2-4.fc30.x86_64       @@System
    Upgrade  libreoffice-filters-1:6.2.5.2-1.fc30.x86_64          @updates
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    Upgrade  libreoffice-graphicfilter-1:6.2.5.2-1.fc30.x86_64    @updates
    Upgraded libreoffice-graphicfilter-1:6.2.4.2-4.fc30.x86_64    @@System
    Upgrade  libreoffice-gtk3-1:6.2.5.2-1.fc30.x86_64             @updates
    Upgraded libreoffice-gtk3-1:6.2.4.2-4.fc30.x86_64             @@System
    Upgrade  libreoffice-help-en-1:6.2.5.2-1.fc30.x86_64          @updates
    Upgraded libreoffice-help-en-1:6.2.4.2-4.fc30.x86_64          @@System
    Upgrade  libreoffice-impress-1:6.2.5.2-1.fc30.x86_64          @updates
    Upgraded libreoffice-impress-1:6.2.4.2-4.fc30.x86_64          @@System
    Upgrade  libreoffice-langpack-en-1:6.2.5.2-1.fc30.x86_64      @updates
    Upgraded libreoffice-langpack-en-1:6.2.4.2-4.fc30.x86_64      @@System
    Upgrade  libreoffice-math-1:6.2.5.2-1.fc30.x86_64             @updates
    Upgraded libreoffice-math-1:6.2.4.2-4.fc30.x86_64             @@System
    Upgrade  libreoffice-opensymbol-fonts-1:6.2.5.2-1.fc30.noarch @updates
    Upgraded libreoffice-opensymbol-fonts-1:6.2.4.2-4.fc30.noarch @@System
    Upgrade  libreoffice-pdfimport-1:6.2.5.2-1.fc30.x86_64        @updates
    Upgraded libreoffice-pdfimport-1:6.2.4.2-4.fc30.x86_64        @@System
    Upgrade  libreoffice-pyuno-1:6.2.5.2-1.fc30.x86_64            @updates
    Upgraded libreoffice-pyuno-1:6.2.4.2-4.fc30.x86_64            @@System
    Upgrade  libreoffice-ure-1:6.2.5.2-1.fc30.x86_64              @updates
    Upgraded libreoffice-ure-1:6.2.4.2-4.fc30.x86_64              @@System
    Upgrade  libreoffice-ure-common-1:6.2.5.2-1.fc30.noarch       @updates
    Upgraded libreoffice-ure-common-1:6.2.4.2-4.fc30.noarch       @@System
    Upgrade  libreoffice-writer-1:6.2.5.2-1.fc30.x86_64           @updates
    Upgraded libreoffice-writer-1:6.2.4.2-4.fc30.x86_64           @@System
    Upgrade  libreoffice-x11-1:6.2.5.2-1.fc30.x86_64              @updates
    Upgraded libreoffice-x11-1:6.2.4.2-4.fc30.x86_64              @@System
    Upgrade  libreoffice-xsltfilter-1:6.2.5.2-1.fc30.x86_64       @updates
    Upgraded libreoffice-xsltfilter-1:6.2.4.2-4.fc30.x86_64       @@System
    Upgrade  librsvg2-2.45.7-1.fc30.x86_64                        @updates
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    Upgrade  libuuid-2.33.2-2.fc30.x86_64                         @updates
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    Upgrade  linux-firmware-20190717-99.fc30.noarch               @updates
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    Upgrade  plymouth-0.9.4-7.fc30.x86_64                         @updates
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I tried booting to old kernels using grub but the wifi still didn’t work. I’m guessing one of the firmware updates created a problem?

Hello @andrewnet, and welcome! Please do check out #start-here for some information on how to best utilize this site.

Now on to the core issue: based on the version numbers listed and your WiFi chipset you mentioned, I’m going to guess that this commit or this commit is where the issue came from. Could you run dmesg | grep iwlwifi and post the output?

If you really need an immediate workaround, you can undo that transaction.

3 Likes

Thanks for the reply. :smiley:

I’ve been using a wifi USB dongle since my built in wifi stopped working. I unplugged the dongle before running dmesg | grep iwlwifi then plugged it back in to post the results on here. To clarify this output is without the dongle plugged in but it was plugged in seconds earlier.

It was too many characters for this forum so I put it on PasteBin.

I had a similar issue. Filed this, so worth checking if it’s the same:

https://bugzilla.redhat.com/show_bug.cgi?id=1733369

Depending on your hardware, though, it may be a different firmware package. You’ll have to check the descriptions to see which package are used for your hardware (rpm -qi <package name>).

The immediate workaround is to downgrade the package. That fixes it.

4 Likes

Thanks a lot @FranciscoD that worked. As per the BugZilla workaround instructions. It must be the the same bug.

sudo dnf downgrade -y iwl7260-firmware
sudo rmmod iwlmvm iwlwifi
sudo modprobe iwlwifi

To confirm, upgrading from iwl7260-firmware-1:25.30.13.0-94.fc30.noarch to iwl7260-firmware-1:25.30.13.0-99.fc30.noarch stops the Intel 9560NGW wifi module working. (And downgrading back to iwl7260-firmware-1:25.30.13.0-94.fc30.noarch fixes it.)

4 Likes

Please mark the answer as the solution. I expect a lot of users are going to experience this :frowning:

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I have a similar issue since F29:
https://bugzilla.redhat.com/show_bug.cgi?id=1662165
Unhiding SSID partly helps, but the connection drops and fails to establish a lot more often.


If you want to lock the version of the package iwl7260-firmware:

sudo dnf install 'dnf-command(versionlock)'
sudo dnf versionlock add iwl7260-firmware
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This is from December? That’s quite a while. I’d bump the bug if I were you.

Bumping this thread, while upstream discussions about how to patch the issue are ongoing.

Thank you @andrewnet and @vgaetera for the workarounds.

You should avoid working around your package manager in these ways. Inevitably, you will forget what you did, or some update will overwrite your changes.

In this case, it would be better to downgrade the package: sudo dnf downgrade iwl7260-firmware or if there’s an update in testing, try it out and provide positive karma if it fixes the bug (or negative karma if not).

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Was already reported, so I’ve merged your post with the original post. Please search the forum before posting—and if you did, were you unable to find the post?

I’m going to close this thread now. A workaround is known so we currently have a solution. A bug has also been filed and is being looked into. Bumping this thread does not really do much.

Quick update:

An update has been pushed, and seems to work for me. Please test this out. It will be in the repos by tomorrow (20th):

https://bodhi.fedoraproject.org/updates/FEDORA-2019-2e80f01a93

Information on how you can test updates and provide feedback is here:

https://discussion.fedoraproject.org/t/how-can-i-test-updates-and-provide-karma/61065

Please note that you must also update your kernel to 5.2.9, poweroff your system completely and then restart it (a reboot will not be enough).

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