Dear community,
I have an issue with the Brother printer MFC L 3750CDW, which works on other Linux distributions and as well on older Fedora versions. After the upgrade to Fedora 33, the issue appeared.
Brother offers a printer driver for i386 only, but the installation itself works.
The device was upgraded from previous Fedora versions, so I had the printer configured already. That failed from the beginning (I don’t remember the exact error shown, but it was something like driver not found)
Re-adding the printer was easy with the installed printer driver, I also have the MFCL3750CDW.ppd
ppd file in /etc/cups/ppd
. I ended up with two printers configured (set-up differently in the UI, but the result is the same) MFC-L3750CDW-series and MFCL3750CDW. The logs contain print tries with both printers.
When starting a print, I get both a success message that the print was successfully started and - if the printer is actually connected - that the print was successfully executed, but it wasn’t.
Issuing the print and then connecting the printer causes this:
Nov 27 16:19:06 convertible cupsd[1166]: REQUEST localhost - - "POST /printers/MFC-L3750CDW-series HTTP/1.1" 200 66814 Print-Job successful-ok
Nov 27 16:19:06 convertible kernel: process '/usr/bin/brprintconf_mfcl3750cdw' started with executable stack
Nov 27 16:19:13 convertible cupsd[1166]: REQUEST localhost - - "POST /printers/MFCL3750CDW HTTP/1.1" 200 67170 Print-Job successful-ok
...
Nov 27 16:21:49 convertible kernel: usb 1-2: new high-speed USB device number 4 using xhci_hcd
Nov 27 16:21:49 convertible kernel: usb 1-2: New USB device found, idVendor=04f9, idProduct=0441, bcdDevice= 1.00
Nov 27 16:21:49 convertible kernel: usb 1-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Nov 27 16:21:49 convertible kernel: usb 1-2: Product: MFC-L3750CDW series
Nov 27 16:21:49 convertible kernel: usb 1-2: Manufacturer: Brother
Nov 27 16:21:49 convertible kernel: usb 1-2: SerialNumber: E79028H9N603956
Nov 27 16:21:49 convertible systemd[1312]: Reached target Printer.
Nov 27 16:21:49 convertible systemd[1]: Created slice system-configure\x2dprinter.slice.
Nov 27 16:21:49 convertible systemd[1]: Reached target Printer.
Nov 27 16:21:49 convertible kernel: usblp 1-2:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0441
Nov 27 16:21:49 convertible kernel: usbcore: registered new interface driver usblp
Nov 27 16:21:49 convertible systemd[1]: Started Configure Plugged-In Printer.
Nov 27 16:21:49 convertible audit[1]: SERVICE_START pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=configure-printer@usb-001-004 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Nov 27 16:21:49 convertible mtp-probe[3549]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:15.0/usb1/1-2"
Nov 27 16:21:49 convertible mtp-probe[3549]: bus: 1, device: 4 was not an MTP device
Nov 27 16:21:49 convertible udev-configure-printer[3545]: add usb-001-004
Nov 27 16:21:49 convertible kernel: usblp0: removed
Nov 27 16:21:49 convertible udev-configure-printer[3545]: device devpath is /devices/pci0000:00/0000:00:15.0/usb1/1-2
Nov 27 16:21:49 convertible udev-configure-printer[3545]: Device vendor/product is 04F9:0441
Nov 27 16:21:49 convertible udev-configure-printer[3545]: failed to claim interface
Nov 27 16:21:49 convertible udev-configure-printer[3545]: failed to claim interface
Nov 27 16:21:49 convertible udev-configure-printer[3545]: failed to claim interface 0
Nov 27 16:21:49 convertible udev-configure-printer[3545]: Failed to fetch Device ID
Nov 27 16:21:49 convertible systemd[1]: configure-printer@usb-001-004.service: Main process exited, code=exited, status=1/FAILURE
Nov 27 16:21:49 convertible systemd[1]: configure-printer@usb-001-004.service: Failed with result 'exit-code'.
Nov 27 16:21:49 convertible audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0 msg='unit=configure-printer@usb-001-004 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Nov 27 16:21:49 convertible kernel: usblp 1-2:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0441
Nov 27 16:21:49 convertible cupsd[1166]: MFCL3750CDW hostname 77 [27/Nov/2020:16:21:49 +0100] total 0 - localhost document.pdf - -
Nov 27 16:21:52 convertible kernel: usblp0: removed
Nov 27 16:21:52 convertible kernel: usblp 1-2:1.0: usblp0: USB Bidirectional printer dev 4 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0441
Nov 27 16:21:52 convertible cupsd[1166]: MFC-L3750CDW-series hostname 76 [27/Nov/2020:16:21:52 +0100] total 4 - localhost document.pdf - one-sided
I have no idea what the issue is. Any hints are appreciated.
Thank you in advance