I’ve bought a USB headset. It comes with a cable that splits into a USB and a Jack connector. I plug them both. Microphone works, speakers doesn’t. They only work if I select the internal mic of my notebook. Every time I select the headset mic the speakers go dead (I can hear the slight click of them being “disabled”).
What type ‘jack connector’ are you referring to?
What is the brand and model of the headset? We may be able to find info there.
It is possible that the connector is the combined plug (3 rings plus tip) that is used for machines such as a laptop that only have a single jack, or it may be a plug (2 rings plus tip) that is only used for audio out.
It may also be that the headphone cable is designed to use either USB or audio plug but not using both at the same time.
Glad the update seems to have worked.
My headphone is totally usb and it has worked well from day one. Guess the audio chipset (or software) you have may have had a glitch that was fixed by the update.